Shipping policy

SHIPPING POLICY

Last updated: [Insert Date]

OVERVIEW

This Shipping Policy applies to all orders placed with Ayazure.

Ayazure is operated by:

Wachira Bonnewyn
Vossenplein 39
1000 Brussels
Belgium
VAT: BE1034682964
Email: customer@ayazure.com

  1. SHIPPING DESTINATIONS

We currently ship to:

  • European Union countries

  • Switzerland

If your country is not available at checkout, please contact us before placing an order.

  1. PROCESSING TIMES

Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).

Once your order has been processed, you will receive a confirmation email with tracking information.

  1. SHIPPING TIMES

Estimated delivery times:

  • European Union: 5–12 business days

  • Switzerland: 7–14 business days

Please note that delivery times are estimates and may vary depending on demand, logistics, and external factors.

  1. SHIPPING COSTS

Shipping costs are calculated at checkout based on your location.

All applicable fees will be clearly displayed before completing your purchase.

  1. CUSTOMS, DUTIES, AND TAXES

For orders within the European Union:

  • Prices include VAT

  • No additional customs charges apply

For orders shipped to Switzerland:

  • Orders may be subject to import duties, taxes, or customs fees

  • These charges are not included in the product price or shipping cost

  • The customer is responsible for any applicable customs duties or taxes

  1. DELIVERY CONDITIONS

We work with international logistics partners to ensure reliable delivery.

Delays may occur due to:

  • High order volumes

  • Customs processing

  • Carrier-related issues

We are not responsible for delays outside of our control.

  1. RISK AND DELIVERY

For consumers within the European Union and Switzerland:

The risk of loss or damage to goods passes to you only when you or a third party designated by you physically receives the goods.

  1. FAILED DELIVERY / UNCLAIMED PACKAGES

If a package is returned due to:

  • Incorrect address

  • Failure to collect the package

  • Refusal of delivery

We reserve the right to:

  • Deduct return shipping and handling costs from your refund

  • Charge additional shipping fees for reshipment

  1. CONTACT

For any shipping-related questions, please contact:

customer@ayazure.com