Privacy policy

PRIVACY POLICY

Last updated: March 18, 2026

OVERVIEW

This Privacy Policy describes how Ayazure ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website (the "Services").

Ayazure is operated by:

Wachira Bonnewyn
Vossenplein 39
1000 Brussels
Belgium
VAT: BE1034682964
Email: customer@ayazure.com

Our store is hosted by Shopify, which provides the e-commerce platform we use to sell our products and services.

  1. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

Contact information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

Order and transaction data

  • Products purchased

  • Order history

  • Payment confirmations

Payment information

  • Payment details are processed securely via our payment providers (we do not store full card details)

Account information

  • Login details (if you create an account)

  • Preferences

Communications

  • Messages sent to customer support

Technical and usage data

  • IP address

  • Browser type

  • Device information

  • Website usage and interaction data

  1. HOW WE COLLECT YOUR DATA

We collect personal data:

  • Directly from you (e.g. when placing an order or contacting us)

  • Automatically via cookies and tracking technologies

  • From service providers (e.g. Shopify, payment processors)

  1. LEGAL BASIS FOR PROCESSING (EEA/UK)

If you are located in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

  • Contractual necessity: to process orders, payments, and deliveries

  • Legal obligation: to comply with tax and accounting laws

  • Legitimate interests: to improve our Services, prevent fraud, and secure our business

  • Consent: for marketing communications and non-essential cookies

You may withdraw your consent at any time.

  1. HOW WE USE YOUR DATA

We use your personal data to:

  • Process and deliver your orders

  • Manage payments and transactions

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and abuse

  • Send marketing communications (only with your consent)

  1. MARKETING COMMUNICATIONS

We will only send you marketing communications if you have given your consent or where permitted by law.

You can unsubscribe at any time by clicking the link in our emails.

  1. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Ensure the website functions properly

  • Analyze website traffic

  • Provide personalized advertising

Where required by law, we will obtain your consent before placing non-essential cookies.

You can manage your preferences through our cookie banner.

  1. SHARING YOUR DATA

We may share your personal data with:

  • Shopify (our e-commerce platform)

  • Payment providers (to process payments)

  • Shipping and logistics providers

  • IT and hosting providers

  • Marketing and analytics partners

These parties process data only as necessary and in accordance with applicable laws.

We may also disclose data where required by law or to protect our rights.

  1. INTERNATIONAL DATA TRANSFERS

Your data may be transferred outside the European Economic Area.

When this happens, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

  1. DATA RETENTION

We retain your personal data only as long as necessary:

  • Order data: up to 7 years (legal obligations)

  • Customer accounts: until deletion or inactivity

  • Marketing data: until you withdraw consent

  • Analytics data: up to 26 months

  1. YOUR RIGHTS

Under GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Data portability

  • Withdraw consent at any time

To exercise your rights, contact us at:
customer@ayazure.com

We may need to verify your identity before processing requests.

  1. COMPLAINTS

If you have concerns about how we process your data, please contact us.

You also have the right to lodge a complaint with the Belgian Data Protection Authority:

https://www.dataprotectionauthority.be

  1. DATA SECURITY

We take reasonable measures to protect your personal data. However, no system is completely secure.

  1. CHILDREN

Our Services are not intended for individuals under 18. We do not knowingly collect data from children.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

The updated version will be posted on this page with a revised date.

  1. CONTACT

For any questions or requests regarding this Privacy Policy:

Wachira Bonnewyn
Vossenplein 39
1000 Brussels
Belgium

Email: customer@ayazure.com